If you are having issues with transfers not adhering, increase pressure FIRST before increasing the temperature (which may be necessary if your press temperature is actually cooler than what it is set to)
Instructions for Replacement for Damaged Items during Application or Washing:
First Email us a photo of the damaged item and as much detail about the application process as possible, including the material type and surface type used under the garment
Then place an order for the new items, put in the notes box “REPLACEMENT” and we will refund 100% of the merchandise total at the time the order is shipped and photos have been received.
We are very sorry, but we cannot also cover the cost of shipping replacements, unless we are able to determine the cause is due to defective material (which is only proven when multiple customers have issues with application and is extremely rare).
Cash refunds are not given (even with a photo of damaged items) for any reason
You may be wondering why we switched materials? Here's our reason why!
|Thicker/Heavier feeling after application||Thinner/Softer feeling after application|
|Requires more heat & pressure to apply (than the new vinyl)||Requires less heat & pressure to apply (than the old vinyl)|
|Satin finish (even shinier than glossy)||Matte or Glossy finish|
|uneven texture/finish (showing iron marks) if pressure is unevenly applied||consistent even texture/finish|
|CANNOT be applied on Lycra/Spandex||CAN BE applied on Lycra/Spandex|
|good print quality
||excellent print quality
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